-
1.How do I book a tour or package on MTN Bookings?
To book a tour or package, visit the MTN Bookings website. Browse through the available options categorized by types such as holiday packages or adventure tours. Select your desired destination and dates, then follow the on-screen instructions to complete your booking.
-
2.Can I modify or cancel my booking?
Yes, you can modify or cancel your booking by contacting MTN Bookings' customer support. Please note that policies regarding modifications and cancellations may vary depending on the package and destination. Be sure to review the specific terms provided at the time of booking.
-
3.What payment methods are accepted?
MTN Bookings accepts major credit cards, debit cards, and various online payment methods. Depending on the package, some bookings may also allow for payment upon arrival.
-
4.Is my payment information secure?
Yes, MTN Bookings employs secure encryption technology to safeguard your payment information. Their website is SSL certified, ensuring that your data is protected.
-
5.How do I know if my booking is confirmed?
After completing your booking, you will receive a confirmation email containing all the details of your booking. You can also verify your booking status in the 'My Bookings' section of your account on the MTN Bookings website.
-
6.Can I book multiple tours or packages at once?
Yes, you can book multiple tours or packages in a single transaction. Simply add each desired tour or package to your cart before proceeding to checkout.
-
7.Are there any additional fees or taxes?
All applicable taxes and fees will be displayed before you finalize your payment. Be sure to review this information carefully to understand the total cost of your booking.
-
8.What if I have special requests or needs?
You can include any special requests during the booking process. While MTN Bookings will make an effort to accommodate your requests, they cannot guarantee that all requests will be fulfilled.
-
9.How can I contact customer support?
You can reach MTN Bookings' customer support via email at support@mtnbookings.com or by phone at +91 9489714476.
-
10.What is your refund policy?
Refund policies vary based on the package and destination. Please review the specific cancellation policy provided at the time of booking for detailed information about refunds.
-
11.What if I encounter an issue during my tour or stay?
If you encounter any issues, contact the tour provider or accommodation directly. For further assistance, you can also reach out to MTN Bookings' customer support.
-
12.Do you offer travel insurance?
MTN Bookings does not offer travel insurance directly. We recommend purchasing travel insurance separately to cover unforeseen circumstances during your trip.